Privacy Policy

Last updated: June 2, 2025

1. Information We Collect

We collect information you provide directly, such as your name, email address, and payment details when you register or subscribe. We also collect usage data automatically, including IP address, browser type, pages visited, and actions taken within the service.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the service
  • Process payments and manage subscriptions
  • Send transactional emails (account confirmation, password reset, billing receipts)
  • Respond to support requests
  • Detect and prevent fraud or abuse

We do not sell your personal information to third parties.

3. Data Sharing

We share your data only with trusted service providers necessary to operate the service (e.g., Stripe for payments, Sentry for error monitoring). These providers are bound by their own privacy policies and may not use your data for any other purpose.

4. Data Retention

We retain your account data for as long as your account is active. If you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law (e.g., billing records).

5. Cookies

We use a single session cookie to remember your preferred language. We do not use tracking or advertising cookies.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to certain processing. To exercise these rights, contact us at the email below.

7. Contact

Questions about this policy? Email us at hello@alphametri.co.